Last updated: March 2026
Your privacy is important to us. This privacy statement explains the personal data DER Security Corp ("DERSec") processes, how DERSec processes it, and how it uses it.
DERSec offers a wide range of products, including security products used to protect distributed energy devices and systems, digital twin solutions used for scale testing distributed energy management systems and security applications, testing solutions used by product manufacturers and compliance testing laboratories, and services energy developers use to identify existing or proposed new energy generation systems. References to DERSec products in this statement include DERSec services, websites, apps, software, servers, and devices.
Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions DERSec has with you and the DERSec products listed below, as well as other DERSec products that display this statement.
For individuals in the United States, please refer to our U.S. State Data Privacy Notice for additional information about the processing of your personal data, and your rights under applicable U.S. state data privacy laws.
DERSec collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with DERSec and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from DERSec affiliates, subsidiaries, and third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you are using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
DERSec uses the data we collect to provide you with rich, interactive experiences. We use data to:
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods.
As part of our efforts to improve and develop our products, we may use your data to develop and train our AI models.
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with DERSec-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of DERSec and its customers.
You can also make choices about the collection and use of your data by DERSec. You can control your personal data that DERSec has obtained, and exercise your data protection rights, by contacting DERSec or using various tools we provide. For example, you can:
If you want to exercise your data protection rights for your personal data processed by DERSec that is not available via the tools above, you can always contact DERSec by emailing support@dersec.io.
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
We also use "web beacons" to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from DERSec affiliates and partners as well as third parties, such as service providers acting on our behalf.
You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.
If you use a DERSec product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:
If you lose access to your work or school account, you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.
Many DERSec products are intended for use by organizations, such as schools and businesses. Please see the Enterprise Products section of this privacy statement.
With a DERSec account, you can sign in to DERSec products, as well as those of select DERSec partners. Personal data associated with your DERSec account includes credentials, name and contact data, payment data, device and usage data, information about your activities, and your interests.
There are two types of DERSec account:
Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data.
DERSec leverages the power of artificial intelligence (AI) in many of our products and services. DERSec's collection and use of personal data in developing and deploying AI features is consistent with the commitments outlined in this privacy statement. Product-specific details provide additional relevant information.
Enterprise Products are DERSec products and related software offered to and designed primarily for use by organizations and developers. They include:
In the event of a conflict between this DERSec privacy statement and the terms of any agreement(s) between a customer and DERSec for Enterprise Products, the terms of those agreement(s) will control.
When a customer tries, purchases, uses, or subscribes to Enterprise Products, or obtains support for or professional services with such products, DERSec receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our business operations, and communicate with the customer. For example:
If you have questions regarding this Privacy Policy, please contact us at info@dersec.io.